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MailGuardHQ
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Account help

Account help

Everything that only makes sense once you have an account: signing in, the panel and its six tabs, what your plan permits, who is on your organisation, and your API tokens. The public help - the checks, SPF, DKIM, DMARC and the glossary - is at /help/.

Screens

One page for every screen: what it is for, what each control does, and what to do next.

  • The Sign in screen

    How to get into an existing account, and what to do when it will not let you in.

  • The Sign up screen

    Creating an account - what it gets you, what it costs, and what happens to a check you already ran.

  • Verifying your email

    Confirming your address, why it is asked for, and what to do if the mail never arrives.

  • Forgotten password

    Self-service password reset is not built. This is what you can actually do instead, and why there is no form.

  • Your panel

    The shell of the signed-in panel: the sidebar, the breadcrumb trail, what each section shows, and which parts are honestly not built yet.

  • Using the help

    How help is organised, how to search it, and how to reach the help for whatever screen you are on.

Features

What each capability does, why it matters, how to use it, and what it does not do.

  • Plans and limits

    What Free covers, what Pro adds, and which limits are enforced in the product today.

  • Organisations, seats and roles

    An organisation owns the domains, the members and the tokens. This is what a seat and a role mean, and what you can change today.

  • API tokens

    What a token is, what its scopes mean, and the honest state of creating one today.

  • Your settings

    The values that decide how MailGuardHQ behaves for your organisation - what each one means, what a low or a high value costs you, and the platform bound you are tuning inside.

  • Account activity

    Everything that has happened to your organisation, including any time MailGuardHQ support opened your account.

  • The Dashboard

    The landing screen of the panel: whether mail can be forged as you right now, what changed, what to do next - and why a tile is sometimes deliberately blank.