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MailGuardHQ
Concept help

Glossary

Every term used in the product and in this help, defined in a sentence.

The records

SPF (Sender Policy Framework)
A DNS record listing the servers allowed to send mail as your domain. Explained here.
DKIM (DomainKeys Identified Mail)
A cryptographic signature on each message you send, verified against a key in your DNS. Explained here.
DMARC (Domain-based Message Authentication, Reporting and Conformance)
The record that ties SPF and DKIM to the address the reader sees and says what to do on failure. Explained here.
MX record
Names the servers that receive mail for your domain. Governs incoming mail only.
BIMI
A record pointing at your logo, so supporting inboxes show it beside your mail. Requires DMARC enforcement first.
MTA-STS
A policy requiring other servers to encrypt mail they deliver to you, instead of silently falling back to plain text.
TLS-RPT
A record asking other providers to report failed encrypted deliveries to you, so downgrades are visible.
DNSSEC
Cryptographic signing of your DNS answers, so they cannot be forged in transit.

The vocabulary

Alignment
DMARC’s requirement that SPF or DKIM passes for the domain in the From line - not merely for some domain.
Policy (p=)
The DMARC instruction: none, quarantine or reject.
Enforcement
A DMARC policy of quarantine or reject - that is, a policy that actually acts.
Subdomain policy (sp=)
The DMARC policy applied to your subdomains. Omit it and they inherit the main policy.
Rollout percentage (pct=)
The proportion of failing mail the policy is applied to. Defaults to 100.
Aggregate report (rua=)
A daily XML summary from a receiving provider listing every source that sent as your domain and whether it passed.
Forensic report (ruf=)
A per-message report. Rare - most large providers never send them, for privacy reasons.
Selector
The short name a DKIM key is published under, letting one domain hold several keys.
Include chain
The tree of SPF records your record pulls in through include:, and what the ten-lookup limit is counted across.
Lookup budget
The ten DNS lookups an SPF evaluation is allowed. Exceed it and receivers stop honouring your SPF entirely.
Nameservers
The servers holding the authoritative copy of your DNS records - whoever runs them is where a fix is published.
Zone
All the DNS records for one domain, taken together.
Spoofing
Sending mail that claims to be from a domain you do not control. It requires no hacking and no access to anything of yours.
Lookalike domain
A different domain registered to resemble yours. Outside what DMARC can govern.
Display name spoofing
Putting your company name in front of somebody else’s address. The name is what people read; the address is what is checked.

The product

Check
One run of the thirteen tests against one domain, at one moment. Explained here.
Verdict
One check’s outcome: pass, warn, fail, or not applicable.
Not applicable
The check does not apply to this domain. It is left out of the score and is never treated as a failure.
Score
A weighted mark out of 100 across the checks that applied. Authentication carries the most weight.
Organisation
The owner of domains, members and tokens. Everything belongs to one. Explained in full by organisations, seats and roles in your panel’s help, once you have an account.
Seat
A place on an organisation that a person occupies. Plans sell seats.
Scope
A permission on an API token, written resource:action. One never implies another. Explained in full by API tokens in your panel’s help, once you have an account.
DMARC Credit
The unit usage beyond a plan allowance is metered in. See the pricing page.

Still stuck?

Search the rest of the help, or email support@mailguardhq.com and say what you were trying to do. If this page was unclear, that is worth telling us too - help that does not land is help that was not written.